Support

Help with MuseMemo.

Setup, troubleshooting, and answers to common questions. Can't find what you need? Get in touch below.

Common questions

How do I record my first idea?

Open MuseMemo to the Record tab, optionally start the metronome, and tap the record button. Tap stop when you’re done — your take saves to the library and analysis begins automatically.

The microphone isn’t picking up — what do I check?

Make sure MuseMemo has microphone permission in your device settings. On the record screen, open the audio devices sheet (gear icon) to pick the right input. If a tuner session is active, starting a recording hands the mic to the recorder automatically.

My chords look wrong. Can I fix them?

Yes — detected chords are suggestions. Open the lead sheet and rename, move, split, or delete any chord. Lower-confidence chords are flagged so you know where to double-check.

A recording shows as missing after an update or reinstall.

On iOS the app’s storage container can change on reinstall; MuseMemo heals recording paths on load, so reopening the app and the recording usually restores access. Use Settings → Restore if you keep local backups.

How do backups work?

In Settings you can enable automatic local backups (daily, weekly, or manual) or back up on demand. Backups are local zip archives; restore brings everything back, healing file paths as needed.

How do I buy MuseMemo, or restore my purchase?

MuseMemo is a one-time $9.99 purchase through the App Store or Google Play — no subscription, nothing to cancel. To move to a new device, use “Restore Purchases” in the app; one App Store purchase covers iPhone, iPad, and Mac, and the Google Play purchase covers Android including ChromeOS.

Can I export to MP3?

Not in this version. MuseMemo works in lossless PCM WAV and exports WAV, MIDI, ChordPro, Ultimate Guitar, and plain text.

Contact us

Questions, bugs, or feature ideas — we read every message.

Email support@musememo.studio

Start capturing the songs in your head.

MuseMemo is a one-time $9.99 purchase — yours forever. No subscription, no ads.

  • iPhone iOS 16+
  • iPad iPadOS 16+
  • Android incl. ChromeOS
  • Mac macOS 10.15+